This Refund Policy applies to purchases made in A Final Frontier, developed by Prometheus Games LLC.
1. Platform-Processed Purchases
Most in-app purchases in A Final Frontier are processed by the platform on which you play — the Apple App Store, Google Play, or Steam. Refund requests for platform-processed purchases must be submitted directly to the applicable platform under its refund policy:
2. Consumed Virtual Items
Virtual Items that have been used, consumed, or applied to your account are generally not eligible for refund except as required by applicable law.
3. Unauthorized Purchases
If you believe an unauthorized purchase was made on your account, please contact the applicable platform first. If additional assistance is needed, email matt@prometheusgames.io.
4. Statutory Rights
Nothing in this Policy limits any statutory refund or consumer protection rights you may have under the laws of your jurisdiction, including EU/UK consumer law where applicable.
5. Contact
Prometheus Games LLC — matt@prometheusgames.io